Dealing With Customs

DHL Customs Clearance and International Shipping

If you are shipping to Iraq, Philippines, Cambodia, Cameroon, Ghana, Nigeria, Kenya, Africa or Anywhere in Asia, like China, Japan or sending a parcel from the USA or another destination overseas with DHL Express, you will need to prepare customs documentation and your package may be liable for import duty and tax. The Neighborhood Parcel location In Tewksbury MA will help you produce the customs paperwork required such as Certificate of Origin, Commercial Invoice, Pro Forma or SED declarations.

DHL Customs Clearance


Upon package arrival to its foreign destination, the local Customs will assess what level of duty and tax (if any) are to be applied to your shipment based on their Import Tariff. Often, if you're shipping gifts or personal effects, and they are below a certain threshold, your shipment will likely not incur any import duty charges, however every country's import rules and thresholds vary, so it's worth checking with the destination countries local customs office or website. All exports by DHL are Deliver Duty Unpaid / DDU, which means that the recipient is responsible for any duty taxes if assessed.

Once customs have decided on the amount of taxes and duty to apply to your shipment, your local DHL office at the destination will then contact the recipient to arrange payment prior to delivery. You can always get the latest tracking info on the DHL website and stay current on the status of your shipment by calling 800-CALL-DHL.

Residents from Andover, Boston, Burlington, Chelmsford, Dracut, Haverhill, Methuen, Lawrence, Lowell, Reading, Stoneham, Tewksbury, Wilmington and Waltham MA can contact their local DHL office: Neighborhood Parcel located at 1215 Main St, Tewksbury, MA 01876 Or get a free DHL Shipping Service Rate Quote

DHL Discount Shipping Offer

DHL Shipping Discount Offer